Legal notice

Legal Notice

Last updated: October 21, 2026

1. Website Publisher

This website, operating under the trade name Lovanima, is published by:

Name: VIOLLE ELOUAN
Trade name: Lovanima
Legal status: Sole Proprietor
Business address: 13 Allée Van Gogh, 78560 Le Port-Marly, France
SIREN / SIRET: 10289789900013
Registration: 102 897 899 R.C.S. Versailles
VAT: VAT not applicable pursuant to Article 293 B of the French General Tax Code
Email: help@lovanima.com
Phone: +33 6 49 10 09 86
Publication Director: VIOLLE ELOUAN

2. Website Hosting

The Lovanima website operates using the Shopify platform.

For merchants established in the European Economic Area, Shopify services are provided by:

Shopify International Limited
The Sidings, 4th Floor, Grand Canal Quay
Dublin D02 E7K8, Ireland

Company registered in Ireland under number 560279.

3. Contact Information

For any questions regarding the website, an order, or our products, the fastest way to contact us is by email at help@lovanima.com.

We respond within 48 business hours.

Postal address: 13 Allée Van Gogh, 78560 Le Port-Marly, France

4. Intellectual Property

Unless otherwise stated, all content available on the Lovanima website, including but not limited to text, graphics, logos, photographs, videos, illustrations, icons, and layout elements, is protected by applicable intellectual property laws.

Any reproduction, representation, adaptation, distribution, or use, whether in whole or in part, of such content without the prior authorization of the relevant rights holder is prohibited, except where permitted by law.

Trademarks, photographs, illustrations, and other content belonging to third parties remain the property of their respective owners.

5. Liability

Lovanima makes every effort to ensure that the information provided on its website is as accurate and up to date as possible.

Information relating to products, their availability, delivery times, or any other contractual matters is governed by the Terms and Conditions of Sale and the various policies available on the website.

Nothing in this Legal Notice shall limit or exclude the statutory rights granted to consumers.

Lovanima remains responsible for the proper fulfillment of its obligations toward consumers in accordance with applicable legislation.

6. Personal Data

As part of the operation of the website and the processing of orders, Lovanima collects and processes personal data.

The types of data collected, the purposes of processing, retention periods, recipients of the data, and users' rights are detailed in the Privacy Policy available on the website.

To exercise your rights, please contact: help@lovanima.com.

7. Cookies

The website uses cookies and other tracking technologies that are necessary for its operation.

Subject to the user's consent where required, the website may also use cookies for purposes including audience measurement, personalization, and advertising.

You can manage your cookie preferences at any time using the cookie management banner available on the website.

8. Terms and Conditions of Sale

All sales made through the Lovanima website are subject to the Terms and Conditions of Sale available on the website.

We also encourage you to review our Return and Refund Policy and Shipping Policy before placing an order.

9. Consumer Mediation

In accordance with the French Consumer Code, consumers may refer a dispute to a consumer mediator free of charge after first submitting a written complaint to Lovanima, provided that the dispute could not be resolved directly.

Consumer Mediator:

10. Applicable Law

This website and contracts entered into with consumers are governed by French law, without prejudice to any mandatory consumer protection provisions that may apply based on the consumer's country of residence.